Testimonials

Read what our clients have to say.

As a top-rated travel agency, TravelStore has resources not available to you online, allowing us to find you the best deals on airfares, hotels, cruises and tours.

As a member of Signature Travel Network, an organization of some of the world’s best and most professional travel companies, we have access to exclusive,
amenity-rich products and programs, which offer truly authentic travel adventures for our clients.

We act as your advocate should you encounter a problem, and you will always be able to reach the same professional when you call. (This is something
you simply won’t get from an impersonal online website whose focus is on sales, not on personalized customer service and your satisfaction.)

Because we actually visit the destinations we sell, we are able to provide firsthand, impartial advice and guidance about what to be sure to see and do. Don't leave the planning of your group trip to chance!
 

I just wanted to check in and let you know everything has been going fantastic with the cruise. It's a great group of listeners. Everyone has been telling me that it has lived up to their "trip of a lifetime" dreams. Suzanne and I have been trying to interact as much as possible to cultivate relationships and repeat trips. It's been really easy because it truly is a very nice group of people.Just wanted to let you know that everything has been smooth. Great ship and staff too. Thanks for helping us put together what has so far been a great event.
- Dori Monson. (28 Jul 2015)
Thank you again for the incredible job with the Disney [incentive group] trip. You went above and beyond. Everyone was so excited and are still posting pics and sharing stories. Those who stayed home feel left out.
- Ryan S.. (22 Sep 2015)
I have been on five (5) Mike Rosen cruises. At that time we met your group leaders Patty & Donna, l. The two ladies were such a joy and boy, did we have fun together. Having dinner, meeting at various locations on the ship and helping us navigate our first cruise. Then we met Sheree on Mike’s cruise to Tahiti/Bora Bora this past January. We had dinner together, we met on different locations on the ship, and she was a GREAT liaison between us and the front office. We really appreciate having someone like Sheree from TravelStore on the cruise. She took care of situations and I did not have to be the one who spent my vacation time dealing with the front desk onboard ... this beautiful lady did it! I hope to see Sheree on the next Mike Rosen cruise. He really appreciates her and he mentioned that in our last get together before we left the ship. In fact, Sheree received a round of applause for all the great things she did for us.
- Ginger L.. (23 Apr 2016)
Agnes Szabo has been a wonderful help with our travel plans. This was our fifth cruise with Regent through Sterling Travel.
- Donna and William C. (19 Jun 2015)
Sheree Carpentier has advised and booked several trips for my husband and me; and we couldn’t be happier with her services. From our first conversation to our last, she provided me with accurate information, total understanding of our requests and needs, and was always prompt in answering any questions and concerns. I am especially thankful for her knowledge of the vacation areas, accommodations and the pros and cons of different services for transportation and sightseeing. In addition, Sheree is a delightful person–always upbeat and honest–and prepared to offer the best deal possible for our trips. I highly recommend her for vacation planning.
- Linda D. (19 Jun 2015)
The e-mails and offers we get from Sterling provide a wealth of information and options for consideration. I can’t think of many ways to improve but to keep providing topical, relevant information for us to consider in our travel planning.
- John D. (19 Jun 2015)
As usual, Sterling Travel did a great job. You can be proud of Pat and her husband Duane. They were excellent escorts and went above and beyond! I was skeptical of river cruising after a number of ocean trips, but was very pleasantly surprised by how enjoyable it is, particularly the small intimate ships!
- Bill H. (19 Jun 2015)
We have been on 15 cruises – four of them through Sterling Travel. I would rate our recent Mississippi Riverboat Cruise the best one we have ever been on. The reasons we enjoyed it too much is because it was an American Boat, on American soil, with American crew members. The food was down-home cooking, plentiful, and especially good. The service was exceptional. Having only 370 guests on the boat, we didn’t expect much in the line of entertainment. But, we were pleasantly surprised. The entertainment simply got better each night. The presentations and the presenters were great. We have boasted about how great the cruise was but more so, we bragged about how great the accommodations through Sterling Travel were.
- Joe & Barbara B. (19 Jun 2015)
Just wanted to drop a note and praise Sheree for her recent work on my behalf. Tireless, doggedly determined, instantly responsive to questions. Always a pleasure to work with her!
- James L. (19 Jun 2015)
I want to thank Patty Baillie and Sterling Travel for your help. Even before we had to cancel our trip to the Mediterranean, you have been wonderful to work with and a tribute to Sterling. You have been patient, quick to solve problems, an always upbeat. If I wasn’t retired and living on the East Coast, I’d try to hire you away. I will be happy to recommend your company and most-especially Patty, to anyone.
- Don S. (19 Jun 2015)
Donna Bassin, you did a terrific job for Joyce and me. Everything worked out perfectly each step of the way. Barcelona is almost Heaven on Earth. We just walked in our door here in VA about two hours ago and thought back on all we did, all we saw, memories for a lifetime and then we thanked the Lord for you. Really, the various transitions were seamless as far as we were concerned. Take a bow, Ms. Bassin, you deserved it!
- Walt S. and Joyce M. (19 Jun 2015)
We certainly enjoyed our Mediterranean Cruise. It was to celebrate our 45th Anniversary! Ronn and I exchanged memories and created an inventory of our own on this magnificent trip. Everything was perfect. Crew, Food. Wine. Tours. On board entertainment. On it goes. You have a great brand! Because the brand is YOU! I have recommend your Travel Agency to many friends.
- Bruce & Judy A. (19 Jun 2015)
When you are ready to travel and need an expert travel agent to assist with any travel arrangements, I highly recommend Bunny Sandler. Andy and I have relied on Bunny’s expertise for several years now and have consistently experienced the most wonderfully organized and “first class” vacations ever–and both Andy and I are well-traveled throughout our lives so it is really saying quite alot! There is no pressure, sales, etc. Bunny will do exactly as you prefer before, during and post-travel to meet your needs.
- Andy & Patricia W. (19 Jun 2015)
Pat, I just want to take a moment and tell you how much I appreciate all that you and your coworkers did to make my Monte Carlo to Dover cruise such a wonderful time. It is obvious that you all care a great deal about making the cruise experience a wonderful event for your clients. I have worked with other travel agencies over the years but yours is by far the best. As you know, I just recommended you to a young friend who will be going on her honeymoon in May of next year. Needless to say, you will be the one I contact for my travel needs in the future.
- Mike H. (19 Jun 2015)
Dearest Patty, to my sweet, dear travel agent! Man…did I ever make you work! I just wanted to thank you so much for being my angel, my guide, and my light throughout this entire honeymoon/destination wedding journey. I appreciate you being there for me not only professionally but also emotionally. You go above and beyond your job description by helping brides like me navigate the sometimes murky and dangerous waters of the engagement period. Forever grateful.
- Christina Z. (19 Jun 2015)
I have been a client of Sheree Carpentier for almost 20 years. She has sent me on trips throughout the US, Canada, Europe, Thailand, Central & South America and several Island resorts . I often just tell her where I want to go, she makes all my arrangements, from wonderful hotels, amazing tours, great guides and many hidden gems she hears about. I’ve NEVER had any problem with anything she has planned for me. I have recommended her to many friends throughout the years. During the time dealing with Sheree I have found her to be very knowledgeable about specific places to go, things to see and activities to participate in. Her willingness to accommodate my many traveling ambitions, have made my passion for travel a reality.
- Dave D. (19 Jun 2015)
I met Sheree Carpentier through a friend who has been her happy client for many years. She has handled 3 major European trips for us and has taken all of the stress out of each one of them. In each case she found the perfect flights AND found us more legroom. We would discuss the hotel locations, price parameters and amenities we were looking for and each hotel experience we have had has been a very good one. She is always interested in feedback after each trip and we have felt so lucky to have found her. Her greatest gift to us was handling all of the myriad of details, making helpful suggestions and as a result let us just enjoy our time away. I have recommended her to many friends over the years with very positive results. She is a wonderful lady and we are looking forward to our next trip with her handling all of the details. She is truly a treasure.
- Bobbie P.M. (19 Jun 2015)
Sheree Carpentier is fantastic! She is the gold standard for travel agents! Every time I call her to book a trip, I know that I am in expert hands. She is personable, knowledgeable, and she works diligently to secure the best hotel, air travel rates for my family. And once when I had to submit a travel insurance claim after a trip, she walked me through every step of the process until I was reimbursed. When you book a trip with Sheree, you get a counselor, confidante, and an expert world traveler. I wouldn’t use anyone else.
- Gigi L. (19 Jun 2015)
Sheree: The trip was superb. The best ever. AMA Waterways is a good organization. Good staff on board and our tour director, Csaba Tamas, was a keeper. Budapest is the star of the show, especially the late night cruise on the Danube looking at the city all lit up. Wow, what a picture.
- Joe Di. (19 Jun 2015)
Collette does a great job. The tour manager (Molly Cashen) and driver were awesome. Our first land tour and we saw many places we wanted to see. Good history lesson.
- Jim P. (19 Jun 2015)
,
Dear Donna, Sheree and Laurie, Thank you so much for seamlessly executing this wonderful trip! Sam and I had a great time and look forward to another Rosen trip with Sterling Travel. Thank you for answering all my emails, preparing all the tours, lodging, and transfers for all! I appreciate the hours and work you put into this for our benefit. Take care and keep us posted for the next adventure!
- Dana and Sam C. (19 Jun 2015)